Home > etcetera > DHL courier service sucks!!!

DHL courier service sucks!!!

Yes. That is PRECISELY what DHL is doing. There is a website DHLSUCKS.net and the first thing that comes to my attention is Class Action Lawsuit. It does not surprise me, given the service that I have received from them which has been less than satisfactory.

This is my issue. It is now Tuesday. The item arrived in Singapore on Sunday and was supposed to be delivered yesterday, which was a Monday. We waited all day for the item but it was not delivered. According to the tracking, it was supposed to be delivered on Monday and when it was supposed to arrive in the evening yesterday. And guess what? They put in the tracking report that we were away when we were at home, waiting for it!

So my wife calls on Monday night and DHL says that they will send it today, which is Tuesday the 11th of December 2012, at 11am. Guess what. We waited the whole day and it did not come. Only when we called DHL up and threw a stinker, that is when they expedited things. Imagine. When you call them up to demand an explanation, how do excuses like “my colleague is out to lunch” or “they are at a meeting and cannot be reached”

Idiots. No way DHL. Lies beget lies.

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